Consumer Rights & Legal Notices

This page provides important information about your rights as a client of D’Arcy & Associates Counseling Services, PLLC, including privacy, records requests, and cost transparency.

Your Rights as a Client:

You have the right to receive mental health services that are ethical, confidential, and respectful of your dignity. You also have specific rights under Texas law and federal regulations related to access to records, privacy, and billing transparency.

Privacy & Confidentiality:

Your privacy is protected under federal and state law, including the Health Insurance Portability and Accountability Act (HIPAA). Information shared in therapy is confidential, with limited exceptions required by law (such as risk of harm, abuse reporting, or court orders).

For full details, please review the Privacy Policy linked in the website footer.

Access to Records:

You have the right to request access to your mental health records.

  • Requests for records must be made in writing

  • Records requests are processed in accordance with Texas law and professional standards

  • For therapy involving more than one adult participant (e.g., couples or family therapy), authorization from all adult participants is required unless disclosure is compelled by a valid court order

Instructions for submitting a records request are available upon request.

Court Involvement:

D’Arcy & Associates Counseling Services, PLLC provides clinical treatment, not forensic or legal services.

  • We do not voluntarily participate in legal proceedings

  • We do not provide custody evaluations, legal opinions, or advocacy letters

  • If records or testimony are requested through legal process, disclosure will be limited to what is legally required and handled in accordance with ethical standards

Court-related requests may involve additional fees as outlined in the practice’s Court Policy.

Good Faith Estimate & Cost Transparency (No Surprises Act):

If you are not using insurance or choose to opt out of insurance billing, you have the right to receive a Good Faith Estimate of expected costs for non-emergency services, as required by the federal No Surprises Act.

A Good Faith Estimate:

  • Explains the anticipated cost of services

  • Is based on information known at the time it is provided

  • Is not a guarantee of final charges

If you receive a bill that is $400 or more above your Good Faith Estimate, you may dispute the bill through the federal Patient-Provider Dispute Resolution process.

👉 View the full notice here: Good Faith Estimate & Patient Rights (No Surprises Act)

For more information, visit: https://www.cms.gov/nosurprises
or call 1-800-985-3059

Questions or Concerns:

If you have questions about your rights, privacy, records, or billing practices, you are encouraged to discuss them directly with your therapist.

You may also contact the appropriate licensing authority if you have concerns about professional conduct.